COVID Safety Guidance

Consultations and payment will now be done in the treatment room rather than the usual study/consultation area.

Please wait in your car until I come to collect you.

You'll be expected to wear a face mask or covering whilst entering, getting changed, and leaving.

You may take this off once you're face-down on the massage bed. They can be bought here for £1 if you do not bring your own. Refusal to wear one will result in you being denied access to the treatment room. If you have paid in advance you will not receive a refund. If you have not paid in advance you will be expected to pay the agreed treatment price before you can rebook in the future. Let's keep everyone safe.

You will be asked to disinfectant your hands & your temperature will be taken upon entering the premises.

This is to keep door handles and surfaces as clean as possible for everyone and to make sure you're not ill.

You're encouraged to pay via card or Paypal where possible to avoid the handling of money.

Cash is still accepted but it would be greatly appreciated if you could pay via card/online to keep things safe.

You'll be emailed 24 hours before your treatment asking you to declare any symptoms of, or contact with people with, Covid.

This will be automatic and doesn't require a response unless you or someone you've been in contact with has symptoms.

The cancellation fee and refund policy will not apply to those cancelling due to Covid symptoms.

If you wake up the day of your appointment with any of the symptoms, please cancel. You will not be charged.

You will not be offered a glass of water before or after your treatment (sorry!). Please bring your own bottle!

Even though glasses are always thoroughly cleaned between clients, it's better to be safe than sorry.

Bookings will be limited to 4 people per day (unless you're coming with someone from your household).

This is to help prevent the spread of the virus should any of my clients be carrying it without knowing.

Facials and treatments exceeding 60 minutes are currently unavailable until the infection rate goes down.

This will change and my full service list will gradually reopen in line with a decreasing infection rate.

© Copyright Little Starr Therapies 2020